Refund Policy

We offer a 7-day refund policy. If you are not satisfied with your purchase, you may request a refund within 7 days of receiving our service.

Requesting a Refund

To initiate a refund request, please contact our support team via email at support@staticink.net or by calling +852 6450 5989. Provide your order details and a brief explanation of why you are requesting a refund. Our team will guide you through the process.

Refund Processing Timeline

Once your refund request is received and approved, we will process your refund within 14 business days. The refund will be issued to the original payment method used during the purchase. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Exceptions

Please be aware that refunds do not apply to the services that have been completed and delivered as per the agreed specifications.

Contact Information
If you have any questions or concerns regarding our delivery, return, and refund policy, please do not hesitate to reach out to us:

Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R
Phone: +852 6450 5989
Email: support@staticink.net